Billing

Biodock uses Stripe to collect your payment information. We never store, process, or even see your sensitive payment information.

Billing and Payments

Adding a Payment Method

To add a payment method:

1. Navigate to Settings → Billing.

2. Click Add Billing Method.

3. You will be redirected to Stripe, where you can securely add a credit card or another supported payment method.

Adding a payment method allows you to purchase additional Run Credits and Storage when needed. Your payment method will only be charged when you complete a purchase.

Purchasing Additional Credits and Storage

Academic users can purchase additional Run Credits and Storage at any time from the Billing page in their account settings.

Run Credits

Run Credits are available through two purchase options:

• Annual Subscription – Renews automatically each year and offers a lower cost per credit.

• One-Time Purchase – A single, non-recurring purchase.

Storage

Additional Storage is available through an Annual Subscription, which renews automatically each year.

Subscription Renewals and Cancellations

Subscription plans renew automatically at the end of each billing period. If you do not wish to renew your subscription, please cancel it before the renewal date.

_{Refunds are not available for subscription purchases.}